Privacy Policy

1. Introduction

OrthoSurgery Concierge ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact details you voluntarily provide through our intake forms.
• Health Information: Symptoms, diagnoses, imaging results, and other health-related information you share to help us match you with a specialist.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files placed on your device to improve your browsing experience. You may disable cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Match you with appropriate orthopedic specialists based on your needs
• Communicate with you about your inquiry and our services
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraudulent or unlawful activity

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With Specialists: To facilitate the referral process, we may share relevant health information with the orthopedic specialists in our network, with your consent.
• Service Providers: Trusted third-party vendors who assist in operating our website and conducting our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. All data transmitted through our intake process is encrypted using industry-standard SSL/TLS protocols. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise these rights, please contact us at Care@orthosurgeryconcierge.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: